Privacy Policy

G2 Systems Group

Effective Date: May 1, 2025

1. Introduction

G2 Systems Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in connection with our software products, extensions, and services (collectively, the "Products"), including all extensions published for Microsoft Dynamics 365 Business Central.

2. Information We Collect

2.1 Data Collected by Our Products

Depending on the specific Product you use, we may collect the following types of information within your Business Central environment:

• User Identification Data: User IDs and user names associated with actions performed in Business Central
• Document and Transaction Metadata: Timestamps, user attribution, and status information related to business documents and transactions
• System and Configuration Data: Settings and preferences required for the Product to function correctly

The specific data collected varies by Product. Each Product's documentation describes in detail what information it captures and why.

2.2 How Data is Collected

Our Products collect information automatically as part of their normal operation within your Business Central environment, such as when documents are created, modified, or posted. No data is collected outside of the actions you perform within Business Central.

2.3 Information You Provide to Us

When you contact us for support, purchase a subscription, or communicate with us directly, we may collect your name, email address, phone number, company name, and any other information you choose to provide.

3. How We Use Your Information

We use collected information for the following purposes:

• To deliver the features and functionality of our Products
• To provide technical support and respond to your inquiries
• To process transactions and manage your subscription or license
• To improve the performance and reliability of our Products
• To comply with legal obligations

4. Data Storage and Security

4.1 Data Location

All data processed by our Products within your Business Central environment is stored in your Microsoft Dynamics 365 Business Central tenant. We do not store, copy, or transmit your Business Central data to our own systems or any third-party systems.

Contact and subscription information you provide to us directly is stored securely within our business systems.

4.2 Data Security

Your Business Central data is protected by:

• Microsoft's enterprise security infrastructure and compliance standards
• Business Central's built-in access controls and data protection mechanisms
• Your organization's own Business Central security configuration

We do not have direct access to your Business Central environment or the data within it.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your information. We do not share your data with third parties except in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our business (e.g., payment processing, email delivery), bound by confidentiality obligations
• Legal Requirements: When required by law, regulation, or valid legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you

6. Your Rights (GDPR and Privacy Legislation)

Depending on your location, you may have rights regarding your personal data, including:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data, subject to legal and contractual obligations
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Object: Object to certain processing of your personal data
• Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 10 below.

7. Data Retention

Data stored within your Business Central environment is retained according to your own data retention policies. We do not impose additional retention requirements beyond standard Business Central functionality.

Personal data you provide to us directly (e.g., for support or subscriptions) is retained for as long as necessary to fulfill the purposes described in this policy, or as required by law.

8. Third-Party Services

Our Products are built for and integrate with Microsoft Dynamics 365 Business Central, which is governed by Microsoft's own privacy policies and terms of service. We encourage you to review Microsoft's Privacy Statement.

We are not responsible for the privacy practices of third-party services or platforms.

9. Children's Privacy

Our Products are designed for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Products, practices, or legal requirements. When we make material changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Consent

By installing or using any G2 Systems Group Product, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This Privacy Policy was last updated on May 1, 2025.